Privacy Policy
Effective June 5, 2026
Overview
This Privacy Policy explains how Autovyne ("Autovyne," "we," "us," or "[Company Entity Name]") handles information when businesses and their customers interact with our AI automation, audit, messaging, and support services.
Information We Collect
We may collect names, business names, email addresses, phone numbers, websites, audit and signup form data, call and message data, AI conversation logs, and usage data. We may also collect device, browser, referral, IP address, and interaction information for security, analytics, and compliance.
How We Use Information
We use information to provide audits, onboard customers, operate AI automation, support missed-call follow-up, send opted-in SMS notifications, provide support, improve services, analyze usage, prevent abuse, and meet legal or carrier compliance requirements.
Calls, Messages, and AI
Calls and messages handled through Autovyne may be recorded, transcribed, analyzed, and processed by artificial intelligence. Customers are responsible for providing legally required notices and obtaining consent from their callers, leads, and customers.
SMS Consent and Sharing
We send SMS messages only when the recipient has provided applicable consent or another lawful basis exists. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Service Providers and Retention
We may use service providers to host data, process payments, operate communications, support AI features, provide analytics, send workflow events, maintain CRM records, and support the service. We retain information for as long as reasonably necessary for service delivery, compliance, dispute resolution, security, suppression-list management, tax/accounting, and legitimate business purposes.
Privacy Rights and Requests
Depending on location and applicable law, you may have rights to request access, correction, deletion review, portability review, opt-out or do-not-contact review, or other data-handling help. We may need to verify identity, account authority, legal requirements, and operational impact before acting on a request. SMS recipients may reply STOP at any time. Customers may use the client portal Action Center or contact us to make a privacy or account-control request.
Security and Limitations
We use reasonable administrative, technical, and organizational safeguards for the service. No internet, telecom, AI, CRM, or payment system can be guaranteed completely secure, uninterrupted, or error-free. Customers should avoid submitting unnecessary sensitive information unless it is required for the service and authorized for processing.
Contact
Email: kwaun.autovyne@gmail.com
Business address placeholder: [Business Address]