Terms of Service
Effective June 5, 2026
Service Description
Autovyne provides business audits, AI automation, missed-call workflows, lead follow-up, messaging, appointment support, integrations, and related consulting services.
User Responsibilities
You must provide accurate information, secure your accounts, use the service lawfully, and avoid abusive, deceptive, or prohibited communications. You are responsible for your business decisions and for reviewing automated output before relying on it.
AI Automation Disclaimer
AI-generated responses, summaries, classifications, and actions may be incomplete or inaccurate. Autovyne does not guarantee that AI output will be error-free, suitable for every use, or a substitute for professional judgment.
AI Voice, Call Recording, and Transcription
If an account uses AI voice, call recording, transcription, call summaries, or automated routing, the customer is responsible for giving legally required notices and obtaining any legally required consent from callers, staff, leads, and customers. Federal law and state law may impose different call-recording and artificial/prerecorded voice requirements. Autovyne may require scripts, disclosures, consent evidence, or workflow changes before enabling these features.
Your Customer and Lead Consent
You are responsible for obtaining and documenting all notices, permissions, and consents required before recording calls, sending messages, placing automated calls, sending commercial email, syncing CRM data, or processing information belonging to your leads and customers. You must honor opt-out, unsubscribe, do-not-call, and do-not-contact requests promptly.
Outreach, Suppression, and Do-Not-Contact
Autovyne may provide outreach drafts, call briefs, lead scoring, or pipeline tools, but you remain responsible for deciding who may be contacted and whether applicable telemarketing, email, SMS, state no-call, federal do-not-call, consent, and suppression-list requirements are satisfied. If a person asks not to be contacted, disputes consent, uses an opt-out keyword, or indicates the wrong number, follow-up must stop until reviewed.
Client Portal Controls
The client portal may allow customers to submit requests such as blocking a caller, pausing follow-up, reviewing a conversation, updating automation rules, or making a privacy/data request. These controls create account records for review and do not guarantee instant changes, legal compliance, or approval of any requested action. Autovyne may need to verify consent, identity, billing status, business rules, or legal requirements before acting.
SMS Program Disclosures
Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
Subscriptions, Payments, Minimum Service, and Refunds
Paid service begins after Stripe checkout is completed for automatic monthly card payments or after Autovyne approves manual monthly billing. Unless a separate written agreement says otherwise, subscriptions include an initial one-month minimum service period so Autovyne can complete onboarding, AI setup, workflow configuration, and launch support. After the first month, service may be canceled before the next billing period according to the cancellation instructions provided in the applicable order form, customer agreement, or billing portal. [Subscription plans, billing timing, cancellation process, refund policy, company entity name, and business address will be stated in the applicable order form or customer agreement.]
ROI, Metrics, and No Guarantee
ROI calculators, recovered-revenue metrics, missed-call estimates, lead scores, and automation reports are planning and reporting tools only. They may use user-provided numbers, assumptions, observed activity, or customer-provided deal values. They are not promises, guarantees, financial advice, or proof that a specific result will occur.
Limitation of Liability
To the maximum extent permitted by law, Autovyne and [Company Entity Name] will not be liable for indirect, incidental, special, consequential, exemplary, or lost-profit damages arising from use of the service. Any direct liability will be limited as stated in the applicable customer agreement or as required by law.
Contact
Email: kwaun.autovyne@gmail.com
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